How Forgetech Systems Limited handles personal information.

This policy explains what information we collect when you contact us about custom PC builds, CCTV installation, networking services, or IT equipment supply, and how we use it to respond to your request.

What we collect

We may collect your name, phone number, email address, location, device or service requirements, budget range, and any details you send when requesting advice, quotations, supply, installation, or support.

Why we collect it

We use this information to understand your request, prepare quotations, recommend suitable products or services, arrange installations, communicate updates, and provide after-sales or technical support.

How we store and protect it

We keep enquiry and customer information only for operational, support, recordkeeping, and legal purposes. We take practical steps to limit access to authorised people and protect information against loss, misuse, or unauthorised disclosure.

When we share it

We only share information when necessary to deliver the requested service, such as with trusted installation or technical partners, suppliers involved in fulfilment, or where disclosure is required by law.

Your choices

You may ask us to update, correct, or delete personal information we hold about you, subject to any legal or operational retention requirements. You may also ask what information we hold in relation to your enquiries or work.

Contact about privacy

If you have questions about this policy or how your information is handled, contact Forgetech Systems Limited at info@itcontents.com or +260 957 909 783.